Recognizing healthcare’s leading organizations

It is Press Ganey’s honor to highlight the outstanding work of our clients, putting Human Experience at the heart of healthcare. We recognize health systems that go above and beyond, translating data, insight, and empathy into patterns and stories that fuel action for growth. The end result? Delivering exceptional human experiences.

2024 HX Awards

Guardian of Excellence Award®

This award honors clients who have consistently reached the top (95th to 99th percentile) of their respective databases for patient experience, employee experience, physician experience, consumer experience, or clinical quality performance.

Pinnacle of Excellence Award®

This award is given to the top-performing organizations in each category based on extraordinary achievement. The award recognizes clients who have maintained consistently high levels of excellence in patient experience, employee experience, physician engagement, consumer experience, member experience or clinical quality performance.

NDNQI® Award for Outstanding Nursing Quality®

This award honors nursing excellence and recognizes the best-performing hospital in each of seven categories. The analysis considers 17 quality measures to evaluate scores by unit type, develops a standardized score for each unit, and combines scores across the units to produce an overall score. The highest-ranking hospital in each category receives the award.